Job Opportunity | Front of House & Gallery Assistant

ROLE TITLE: Front of House Assistant  
DEADLINE: Sunday 7 January, 11pm 
RESPONSES: Tuesday 9 January 2024  
INTERVIEWS: Friday 12 January 2024 
SALARY: £11 per hour  
TERM: 12-month freelance contract, starting week beginning 22 January 2024 (inclusive of induction)  
SHIFTS: Thursday – Saturday, 9.45am – 6.15pm, during exhibition periods only*.  
LOCATION: Primary, 33 Seely Road, Nottingham, NG15 7SH 

Additional hours will be available on occasions where Front of House (FoH) support is required for the delivery of public programme events and activity. Activity can take place outside of exhibition periods and often during evenings and weekends. 

*Confirmed exhibition periods for the term are:  

  • 25 January – 30 March 2024: Sonya Dyer | Ready Room  

  • 7 June – 17 August 2024: Summer Exhibition (TBC)  

  • September – November 2024: Autumn Exhibition (TBC) 

MAIN DUTIES AND RESPONSIBILITIES: 

FRONT OF HOUSE 

  • Welcome visitors and offer them information and guidance to enrich their experience of Primary’s public programme, which includes exhibitions and events. 

  • Engage positively with visitors to Primary’s exhibitions and events. 

  • Request that visitors complete feedback surveys. 

  • Act as a key contact for audiences and visitors. 

  • Promote exhibitions, public programme, studios, artist development and associated events to visitors. 

  • Offer exhibition literature, Primary’s newsletter and other printed materials to visitors. 

  • Offer accessible versions of the exhibition literature where required, this includes Braille, Large Print Format, and Audio Description. 

  • Help visitors in navigating the building and site, as well as public spaces located within.  

  • Help to maintain the galleries, reception and other public spaces to ensure high standards of safety, accessibility, cleanliness and communication. 

INVIGILATION 

  • Open and close the building and exhibitions by switching on and turning off equipment. 

  • Ensure spaces are clean, clutter free and safe for visitors. 

  • Ensure the exhibitions and artworks are protected, safe and presented as specified. 

  • Support day-to-day building management, by opening and closing the building. 

  • Attend training, inductions, exhibition walkthrough and briefings. 

  • Develop a strong understanding of Primary’s exhibitions to respond to visitor questions and conversations with confidence. 

WORKING ENVIRONMENT 

  • Monitor and maintain a safe, healthy and secure working environment. 

  • Minimise danger by being proactive, particularly in the event of an emergency. 

  • Reduce discomfort and risks arising from accidents and signs of illness. 

  • Review workplace assessment of risk.  

ADMINISTRATION 

 PERSONAL SPECIFICATION: 

The successful candidate will have an interest in contemporary visual arts, be reliable and well organised with excellent attention to detail. They will provide an informative and friendly welcome to all visitors alongside gallery invigilation, administration, maintaining the security of exhibitions and undertaking reception duties. 

The successful candidate must be registered as self-employed. 

 Access: Please note that Primary is based in a Victorian School building. We have recently undergone capital refurbishment works that have made the ground floor of our building more accessible, improvements include a new level-access entrance and installation of an accessible toilet. Our first-floor spaces are only accessible by stairs. We support reasonable adjustments and will work with candidates to meet the demands of the role, making adaptations where necessary. If you require information in a different format or have any questions regarding accessibility – in relation to the application process or the role – please contact admin@weareprimary.org

OrganisationGuest UserOpportunity, Job, Vacancy